Terms And Conditions
For the purpose of these Terms and Conditions, the terms “we,” “us,” “our” shall mean DRISTEE KAKATI, whose registered/operational office is at H/No.18, Chilarai Path Via : Ajanta & Bir Lachit Path, Survey. Guwahati 781028. The terms “you,” “your,” “user,” “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by the following Terms and Conditions:
1) General
- The content of the pages of this website is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
- You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.
2) Intellectual Property
- Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics.
- Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.
- All trademarks reproduced on our website which are not the property of, or licensed to, the operator are acknowledged on the website.
3) Unauthorized Use
Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
4) External Links & Linking Policy
- From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
- You may not create a link to our website from another website or document without DRISTEE KAKATI’s prior written consent.
5) Governing Law
Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
6) Payments & Liability
We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Cookie Policy
This Privacy Policy sets out how DRISTEE KAKATI uses and protects any information that you give DRISTEE KAKATI when you visit our website (shyamsaiexplorers.com) and/or agree to purchase from us. We are committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.
1. Changes to this policy
DRISTEE KAKATI may change this policy from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes.
2. Information we may collect
We may collect and process the following information:
- Name
- Contact information including email address
- Demographic information such as postcode, preferences and interests (if required)
- Other information relevant to customer surveys and/or offers
3. How we use the information we gather
We require this information to understand your needs and provide you with a better service. In particular, we may use information for the following purposes:
- Internal record keeping.
- To improve our products and services.
- To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- To contact you for market research purposes. We may contact you by email, phone, fax or mail.
- To customise the website according to your interests.
4. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
5. Cookies
Our website uses cookies — small files placed on your computer's hard drive — to improve your experience. Cookies help us analyse web traffic and tailor the site to customer needs by remembering preferences and pages you find useful. We use traffic log cookies for statistical analysis; this data is used in aggregate and removed from the system after analysis.
A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most browsers accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. Declining cookies may prevent you from taking full advantage of the website.
6. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- When asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by writing to or emailing us at [email protected].
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting only if you have told us you wish this to happen.
7. Access to your information
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at H/No.18, Chilarai Path Via : Ajanta & Bir Lachit Path, Survey. Guwahati 781028 or contact us at:
Phone: 9101073003
Email: [email protected]
We will promptly correct any information found to be incorrect.
8. Third-party links & services
From time to time our website may contain links to and from third-party websites. These third-party sites have their own privacy policies; we do not accept responsibility or liability for those policies. Please check those policies before you submit personal data to those sites.
9. Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Best Price Guarantee
At DRISTEE KAKATI (Shyam Sai Explorers), we are committed to providing you with the best value for your travel bookings. Our Best Price Guarantee ensures that you get the most competitive price for the same travel service when booking directly through us.
1. What does our Best Price Guarantee mean?
If you find a lower price for the same travel service (hotel, package, or tour) offered by another legitimate travel provider, we will match that price or refund you the difference.
2. Conditions for price match
- The competing offer must be available to the general public and verifiable by our team.
- The travel service (dates, destination, duration, inclusions, and conditions) must be identical to the one booked with us.
- The lower price must be in INR (Indian Rupees) and inclusive of all taxes and fees.
- Requests must be submitted within 24 hours of booking with us.
3. Exclusions
The Best Price Guarantee does not apply to:
- Special promotions, loyalty rewards, or member-only discounts.
- Package deals combined with flights, cars, or extras not identical to our offering.
- Bookings made via auction sites, closed groups, or third-party resellers.
- Errors or misprints by competitors.
4. How to claim
To make a claim, please contact us at [email protected] within 24 hours of your booking. Include:
- Your booking reference number with us.
- Details and link to the competitor’s lower price.
- Screenshot or proof of the lower-priced offer.
5. Final decision
All Best Price Guarantee claims are subject to verification. DRISTEE KAKATI reserves the right to approve or deny claims if the conditions are not met.
6. Contact
For more information or to make a claim, please contact us:
DRISTEE KAKATI
H/No.18, Chilarai Path Via : Ajanta & Bir Lachit Path, Survey. Guwahati 781028
Phone: 9101073003
Email: [email protected]
